The cloud interface has been completely revamped. The old stats URL is deprecated. Everything happens now at http://player.inout.tennis. There is also a new Companion App for Android at the Google Play store and for iOS at the Apple store.
There are three PDF quick setup guides available: Net Device, Line Device, and Cage.
Interesting other pages not listed in the menu are: Accessories, Pickleball, Clinic, Fixed Installation.
If you experience an issue with your In/Out device, first visit the troubleshooting page. Then fill the support form through the In/Out helpdesk.
If you don't own an In/Out and have a question, contact the In/Out team.